WebbBack-bills can be for any amount, but there are industry rules in place defining when and for how far back your supplier can charge you. The Back-Billing Code. Since 2007, domestic energy suppliers have stopped back-billing customers for energy used more than 12 months ago if the supplier was at fault for not having sent a bill to the customer. Webb20 juni 2024 · Ofgem indicated last month that its energy price cap would rise to about £2,800 in October. Photograph: MartinPrescott/Getty Images/iStockphoto
Ofgem announces measures aimed at protecting money of energy …
Webb18 dec. 2015 · Under UK billing rules, companies cannot charge for energy used more than a year earlier if previously unbilled, but Npower did. Failures in the IT system led to late and inaccurate bills,... Webb17 mars 2024 · Some households in Great Britain in line for refunds of up to £1,000 if Ofgem ... New rules could force suppliers to hand back ... “Just as people are … how did gabbro form
Energy watchdog to ban back-billing by utility firms
WebbThis proposal by Ofgem could help to increase the accuracy of bills and give all energy customers the same protection against back-billing. It's important to remember though, … Webb23 aug. 2024 · As @qrizb writes they already have adjusted the bill by the £1533.60 that they cannot collect any longer due to back billing rules. The remaining £2000 she will have to pay. But this is the smaller part of her problems. Between the two real meter readings on 25/09/2024 to 23/09/2024 (363 days) she has used 44509KWh, that is … Webb6 feb. 2024 · Under rules enforced by the utilities regulator Ofgem, customers are not liable for unbilled energy used more than 12 months ago, and energy companies are obliged to make this clear in their... how many seats at ohio state stadium